Things this person did wrong with their query….
1 – they emailed it (okay, so they were in a foreign country and I don’t mean Canada)
2 – they addressed me by my first name (maybe that’s acceptable business practice where they come from, but I tend to doubt it)
3 – they pitched a non-fiction book (which clearly indicates a complete lack of agent research – it wasn’t even a non-fiction book related to writing fiction in some fashion)
4 – their entire query was 5 lines long (well, sometimes that’s a blessing…)
It’s really not super hard to find my submission guidelines. A google of “Jennifer Jackson” turns up the redirect from my old page to my current one as the first hit. Though oddly enough my new site doesn’t show up for some time (I got to page 10 of the search without seeing it). An awful lot of people using the old URL out there. If one adds the word “agent” to the search, my redirect shows up at #1 and the new site shows up at #2. And even just putting in the word “Maass” for the agency has our official site showing up on the first page. So, what I’m saying is that it would require a minimum of research, which means there’s no good reason for people to not do it. I can never figure out why they don’t.